How to become a medical receptionist

How to become a medical receptionistCareers in healthcare are booming right now. With significant advances in technology changing the game and an ever-larger population in need of healthcare services, its one of the biggest growth industries for the forebinnenseeable future. But what if youre not as interested in the hands-on medical end of things, or your skills are mora administrative in nature? Becoming a medical receptionist could be the right path for you, with the best of both worlds. googletag.cmd.push(function() googletag.display(div-gpt-ad-1472832388529-0) ) What does a medical receptionist do?Medical receptionists have many of the same duties as receptionists in other industries, but with a healthcare twistmanaging patient records, taking initial medical information when a patient comes in, and managing day-to-day tasks for a medical office. A medical receptionists responsibilities may include the followingAnswering phones and greeting patients in the officeTaking prelimin ary patient information, including medical and billing dataAnswering questions for patients and visitorsCommunicating with patients and medical staffHelping to manage patient flow by communicating delays to patients, and announcing patient arrivals to the medical staffManaging patient details and records in accordance with patient confidentiality lawsMonitoring and stocking medical office suppliesMaintaining the waiting room or other public areasThe medical receptionist is often the first person people see when they enter a doctors office or other medical facility, so he or she is responsible for keeping a calm, welcoming environment for patients. This is typically a job with a standard 40-hour work week, although shifts may be necessary in medical offices that maintain weekend or overnight hours.What skills do medical receptionists have?Medical receptionists need to have solid people and administrative skills to keep things flowing efficiently in the doctors office.Organizational S killsBecause the medical receptionist is usually the front-line person in a medical office, things need to be kept organized. Weve all been in situations where the doctors office waiting room is chaotic with appointments delayed, and the medical receptionist can help manage this effectively by processing people quickly and efficiently, and making sure that all the necessary information is being communicated to the medical staff.Technical SkillsThe medical office may have recordkeeping software used to record patient information, so the job may require a degree of tech-savviness in addition to the usual Word and Excel skills. You should also be adept at using multi-line phone systems.Customer Service SkillsPatients are customers, and the fact of being at a doctors office can add an extra level of stress. The medical receptionist should be friendly and good at handling people calmly, no matter what the situation may be.Time Management SkillsMedical offices, especially busy ones, are b ased around appointment schedules. That means that as a medical receptionist, you may need to be multitasking (checking in multiple people, communicating information from the medical staff to waiting patients, processing paperwork) at any given time.What do you need to become a medical receptionist?Theres no specific degree necessary to become a medical receptionist, but you should have a high school diploma (or equivalent). Because of the administrative nature of the job, its typically not necessary to have specific medical knowledge. A background of basic medical knowledge and terminology can be helpful, however.How much does a medical receptionist make?The median annual salary for medical receptionists is $29,832, or $13.52 per hour, per PayScale.com. This can vary depending on whether the job is heavier on medical expertise or administrative focus.What is the outlook for medical receptionists?According to the U.S. Bureau of Labor Statistics, the demand for these receptionists is expected to grow by more than 10% by 2022faster than average for all jobs.This can be a best-of-both-worlds job if youre looking for an entry point into the healthcare fieldyou wont be working with the gritty ins and outs of medicine, but youll still be an essential part of the medical office. If this sounds like the path for you, good luck